Customer Service

Need help?

You are very important to us, and we strive to provide You with world class Customer Service. Customer Service agents are standing by 24 hours a day, 7 days a week, in order to meet Your needs. You may contact them online at the Customer Support chatroom or via e-mail by filling out the form below.

Contact Online Support

For online assistance, visit our customer support chatroom.

Contact Billing Department

Please be advised that the billing operation is being handled by Duodecad ITS Support from now on. If You have questions about billing, please call Duodecad ITS at: (+342) 26 11 18 40

Payment processor’s consumer support:
CCBill Support Support
Aconti Support

Contact by E-mail

Please fill out the form with correct data. All fields are required! Please note: In case you choose to contact us in English, you will receive an answer within a few hours. If you choose to contact us in your native language if available, the response time will be 24-48 hours.

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